One of the most significant challenges that businesses face is managing employee attendance. When employees fail to show up for work, it creates many issues, including increased stress on colleagues, decreased productivity, and financial losses. These problems can be especially acute in the service and healthcare sectors, where understaffing can severely affect customers and patients. To tackle this issue, CloudApper Shift Confirmation for UKG customers offers a robust solution that helps organizations manage employee attendance more effectively. The app uses AI technology to identify employees with a problematic attendance history. Then it prompts them to confirm their availability before their scheduled shift. If an employee does not respond or confirms their absence, the app alerts managers and HR personnel in advance, giving them time to find a replacement and avoid workplace chaos.

Proactive and Real-Time Solutions

The CloudApper Shift Confirmation solution is designed to be a proactive and real-time solution that seamlessly integrates with all UKG solutions. Employee schedule data can be instantly retrieved from your UKG solution using the CloudApper connector, removing the need for manual data entry. Once the data is synced, CloudApper sends out notifications to employees before their scheduled shift start time, asking them to confirm their attendance. This automated process eliminates the need for time-consuming and error-prone manual processes, freeing HR personnel to focus on more strategic tasks.

AI-Powered Solution for Problematic Attendance

The CloudApper Shift Confirmation solution uses AI technology to identify employees with a problematic attendance history. This helps managers to address attendance issues before they become chronic problems. For example, suppose an employee has a history of calling in sick on Mondays. In that case, the app can be configured to flag this issue and ask the employee to confirm their attendance before their scheduled shift. By proactively addressing these patterns, managers can take corrective action and improve employee attendance.

Customizable and Flexible

The CloudApper Shift Confirmation solution is highly customizable and can be configured to match your exact business needs. You can create custom workflows that align with your organization’s policies and procedures. For example, you can configure the app to send notifications to employees via SMS, email, or messaging apps such as Slack or Mattermost. You can also set up automated alerts to be sent to managers and HR personnel when employees fail to respond or confirm their absence.

Better Workforce Coverage with Real-Time Knowledge

The CloudApper Shift Confirmation solution provides real-time knowledge of potential absences, allowing managers to manage workforce coverage gaps better. By knowing in advance if an employee will be absent, managers can find a replacement and avoid understaffing issues. This proactive approach helps to ensure that the organization’s productivity and quality of service are not affected.


Managing employee attendance is a critical function that can significantly impact an organization’s productivity, profitability, and reputation. The CloudApper Shift Confirmation solution for UKG customers offers a proactive, real-time, and AI-powered solution that helps organizations to manage employee attendance more effectively. By using this solution, organizations can avoid the stress and financial losses of unplanned absences and ensure adequate workforce coverage. The app’s customizable and flexible features make it easy to adapt to your organization’s specific needs, ensuring a seamless and efficient process. Contact us today to learn more.

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